Job Description

Description

Northwest Center is hiring Corporate Receptionists!

Northwest Center at Amazon operates as a Social Enterprise where our profits fund our services for children and adults with disabilities. Our Corporate Receptionists work in a unique, fast-paced corporate setting on Amazon’s campuses and act as the first point of contact for all visitors and employees while also generating revenue that funds Northwest Center’s mission of inclusion. 

As a Corporate Receptionist you will engage and craft a positive experience for all guests, as well as support various projects to gain experience and to showcase your creativity and leadership skills. Our Corporate Receptionists are a diverse group that are approachable, customer centric and natural problem solvers coming from a wide range of traditional and non-traditional backgrounds.  

While experience as a receptionist is a plus, it's not required as we provide all the training you need! Some familiarity with customer service, administrative work, and Microsoft programs can be helpful, but most importantly, we want a positive team player who's eager to learn and grow.

Our most valuable asset is our people. With new roles and teams coming online each year, we offer a variety of opportunities for internal employees on a regular basis. Once you’re here it’s your ambition, motivation and ability to master tasks that determines what happens next. We have no limits on how fast you can grow your career. If you share our values, support our mission, and a willingness to learn, we encourage you to apply!  

Location:Bellevue, Redmond & Kirkland  

Schedule:Monday through Friday, 7:20AM – 3:50PM and 9:35AM - 6:05PM (must have open availability to work both shifts as scheduled)  

Wage:Starting Wage: $22.45 per hour| Full Wage Range: $22.45 - $27.20 per hour  

What we can offer:  

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance   
• 17 Accrued Paid Time Off Days Annually   
• Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave  
• Retirement 401(K) with a company match  
• Company-Provided Orca Pass – Unlimited use  
• Employment Assistance Program (EAP) via Spring Health  
• Mental Wellness Program including six free therapy sessions per year  
• Opportunity for career development with our NWC Mentorship Match program  
• Physical Wellness Reimbursement Program - $25/month  
• Student Loan Contribution Program - $50/month  
• Pet Insurance Discount Program  

Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/ 

In this role, you'll get the chance to: 

• Serve as the front desk receptionist across Amazon buildings in the Seattle and Eastside regions, creating a welcoming and professional first impression.
• Greet and check in Amazon employees, guests, clients, and contractors, fostering a positive and engaging atmosphere.
• Act as a primary point of contact for inquiries and support needs, using proactive problem-solving to address issues efficiently.
• Provide coverage across multiple buildings, adapting to both fast-paced and quieter environments as needed.
• Stay informed about building activities including events and maintenance to anticipate guest flow and respond to questions effectively.
• Navigate evolving organizational policies and procedures, adjusting workflows and priorities to align with new directives and best support our customers.

To succeed in this role, you’ll need to be:

• Great with people and always aim to be polite, professional, and easy to work with.
• Able to communicate well both verbally and in writing.
• Open to learning new things, rolling with change, and staying productive through transitions.
• Committed to bringing a positive attitude and treating everyone with respect.
• Dependable and on time, with solid organizational skills.
• Comfortable handling multiple tasks and priorities at once.
• Familiar with Microsoft Office and use it regularly.
• Trusted to keep things confidential when needed.
• Calm and make good decisions, even when things get hectic.
• Able to move supplies (up to 50 pounds) between Amazon buildings.
• Able to sit at a desk for long stretches of up to 8 hours and able to move between buildings within a 1.5-mile radius throughout the day.

About Northwest Center  

Northwest Center (NWC) is an ambitious, dynamic, and driven social enterprise organization that operates successful businesses to drive societal change. We are focused on our collective North—a world where all children have equitable access to education, and the employment rate for people with disabilities is the same as the general population. Since its inception in 1965, Northwest Center has built and acquired a portfolio of commercial businesses to fuel our mission of disability inclusion and enable our journey North.

Northwest Center has been a vendor at Amazon for over two decades. The NWC @ Amazon division has grown to over 300 employees, providing a wide variety of customer service support on Amazon’s thriving campuses throughout the nation. Our team works in a unique, fast-paced corporate setting on Amazon’s campuses to provide first-rate customer service-focused programs to our clients while also generating revenue that funds Northwest Center’s mission of inclusion.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.     

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status. 

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