Job Description

Graduate Programs Recruiter Location Hybrid remote in Phoenix, AZ :

Under general direction, and reporting directly to the Associate Director of Global Recruitment, the recruiter represents Arizona State University's Thunderbird School of Global Management in activities which broaden the base of prospective students for the school's degree programs, with a primary focus on the Master of Global Management (MGM) in Phoenix, Arizona. The recruiter will also qualify prospective students according to given program criteria, help them through the entire application process and maintain communication with admitted students to retain interest in the programs until their cohort launches while working collaboratively with the Student Success team and other departments. The recruiter will be able to connect quickly with students and with internal and external partners in a poised, informative and enthusiastic manner and will be capable of stimulating and motivating others while being responsive and aware of their needs and concerns. This position will entail working at a fast pace with frequent interruptions and will require working both independently and collaboratively at times in order to complete tasks.

Job Family

Marketing & Media Relations

Department Name

TSGM Academic

Full-Time/Part-Time

Full-Time

VP Code

VP/EXEC VICE PROV DPC

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$45,000 - $65,000 per year; DOE

Close Date

10-April-2024

Category

02

Essential Duties

• Works to generate student leads, via various lead generation activities: hosting information sessions, scheduling and conducting face-to-face or virtual appointments, phone calls, and online communication channels to provide program benefits and admissions requirements.
• Maintains effective communication with prospective students regarding degree programs.
• Manages prospective students by maintaining extensive contacts, monitoring application progress from start to completion, identifying and resolving problems.
• Guides and assists international students through student visa and immigration processes.
• Leverages Salesforce to track and monitor applicant activity and application status.
• Qualifies prospective students and retains the overall interest of admitted students between admit and the launch date of the program.
• Assists the Recruitment and Admissions leadership team in identifying market trends that could potentially affect recruiting strategies.
• Represents the program through various presentations and attends activities such as graduate fairs and community meetings both locally and globally.
• Coordinates and may assist in creating internal and external communications to new student leads, prospective students, and admitted students via letters, articles, newsletter support, phone and email, and interactions.
• Plans and coordinates on and off-campus recruitment programs for prospective students.
• Disseminates informational material to prospective students (i.e., admission and financial aid applications).
• Performs other duties as assigned.

Minimum Qualifications

Bachelor's degree in a related field and three (3) years related experience, one (1) of which includes professional sales and/or direct marketing-related experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Travel commitments may include domestics and international requirements involving extended and/or protracted periods of time.

Desired Qualifications

• Demonstrated knowledge of marketing/selling techniques; preferably in a higher education setting and with graduate programs.
• Demonstrated knowledge of current issues and trends in graduate management education. Experience with graduate and doctorate student recruitment and admission practices.
• Demonstrated knowledge of federal regulations pertaining to international students.
• Demonstrated knowledge of the principles and practices related to academic advising, recruitment/retention, and/or other student support functions.
• Experience in working/communicating in a team setting with multiple stakeholders.
• Experience in developing and conducting group presentations targeted to diverse audiences.
• Experience in developing and maintaining productive working relationships.
• Experience in strategic planning and decision-making principles and procedures.
• Experience in using organizational and time management skills.
• Demonstrated knowledge of a second language.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Required to stand for varying lengths of time, and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Clearly communicate to perform essential functions of the job.
• Regular use of standard office equipment including, but not limited to: computer
• workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone, and associated computer/technology peripherals.
• This position receives annual managerial review of objectives.

Flexible work options: ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market. Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.

Department Statement

The Thunderbird School of Global Management at Arizona State University is one of the finest global leadership and global management schools in the world with both graduate and undergraduate students. Solutions for the planet mean developing problem‐solvers from around the globe. From our world‐renowned faculty representing six continents to hundreds of outstanding students who join us every year from around the world, the Thunderbird School of Global Management welcomes diversity and encourages quality and great value. It is one of the top global leadership and global management schools in the country, highly ranked for academics, practical research, and student outcomes.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU PD at 480-965-3456. Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. ASU does not pay for travel expenses associated with interviews, unless otherwise indicated. Only electronic applications are accepted for this position. IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.

Job Tags

Full time, Part time, For contractors, Work at office, Remote work, Relocation package, Flexible hours,

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